Important notice

Last updated 02/12/2020

Dear customers,

First of all, we hope that you and your loved ones are well and in good health.

Important notice. We inform you, that all travellers MUST carry a certificate of a negative result of the RT-PCR test for COVID19 , carried out in the 72 hours prior to your arrival. You may be required to show the certificate upon entry into Spain by the authorities. You must also present this certificate to stay at the hotel on the Canary Islands.

Due to the complexity of the situation and many uncertainties, we have decided to delay the reopening of our establishments Roca Nivaria GH and Colón Guanahaní.

The new re-opening dates are as follows:

Hotel Colón Guanahaní****: 4.1.2021
Hotel Roca Nivaria*****: 4.1.2021

For any customers for  the Colón Guanahani & Roca Nivaria hotels, with affected reservations, we are pleased to offer the possibility of changing the reservation to our hotel  JARDINES DE NIVARIA ***** at the same price, room type and board basis.

If the date of your upcoming stay is within the closing period, please contact our reservation department: reservas@adrianhoteles.com or by phone +34922713369. All customers who have a non-refundable reservation, can modify the dates without incurring any cost.

• Clients who have booked through a travel agency or travel websites should contact them for any changes to be made.
• For booking modifications the tariff of the new dates will be applied

The working hours of the reservations department will be from Monday to Friday from 9 a.m. to 2 p.m. until further notice, via email: reservas@adrianhoteles.com  or by phone +34922713369.

We will continue to update our website with any new information.

We invite you to learn all about our new security protocols in order to guarantee the well-being and safety of all our clients and employees.

Please bear in mind that some services may not be available during your stay and that the protocols may be changed at any time without prior notification. We thank you for your understanding and willingness to collaborate.

We apologize for any inconvenience caused and hope that this situation will return to normal very soon, so we can welcome you again to our beautiful sunny island of Tenerife, your second home. In the meantime, keep safe and in good health!

Kind regards,

Your Adrian Hoteles Team

Categories: Adrian Hoteles, Aviso importante, covid 19, Covid19